---------------------------- Original Message ----------------------------
Subject: Excellent SN looking for appropriate internship in Malaysia From:
    "Anja Sprecher" <AnjaF81@...>
Date:    Mon, February 28, 2005 10:33 pm
To:      um.my@...
--------------------------------------------------------------------------

i together,

a very gentle, intelligent and open-minded student from Heidelberg,
Germany would particularly like to do an internship in Malaysia! I hope
that I am writing to the right address - if not, could you please forward
the mail to the TNs?!? Thank you!

Our outgoer is actually studying Business Administration at the University
of Applied Sciences at Heidelberg, and he is interested in Accounting,
Business Administration, Economics, Finance and/or Marketing - please see
his various academic and working backgrounds as well as his skills to
convince yourself of his excellent abilities!!! Do you know an appropriate
open position, an internship for him at your place?

His name is Markus Tiemann, SN-Id: SN-In-DE-HD-2005-1288,
preferred dates: 01 may 2005 - 31 october 2005

I have added his letter of motivation and curriculum vitae and I hope you
will like his profile and you can tell us about some open internship that
fits well to Markus! He is really enthusiastic with Malaysia and he would
be absolutely happy with a positive answer from your side...!!

Thank you very much in advance for your efforts! I am really looking
forward to your answer!!!

Best regards,

Anja Sprecher

--
DSL Komplett von GMX +++ Supergünstig und stressfrei einsteigen!
AKTION "Kein Einrichtungspreis" nutzen: http://www.gmx.net/de/go/dsl

--
Communicate your AIESEC Experience.
AIESEC.net mail is supported by www.pgcareers.com.

Hi Michelle,

Can I get more information on this tN? Location etc.

Thanks,
Cesarina

Quoting michelle lee :

> Hi there,
>
> I'm Michelle Lee, VP External Relations of AIESEC in Malaysia. I'm looking
> for a suitable SN for a my TN. The form has not been keyed in to the system
> yet but below is the Job Description. Is Gallagher, Emily
> (SN-In-US-MI-2005-1427) still available?
>
> Regards,
> Michelle
> AIESEC in Malaysia
>
>
>
>
> JOB DESCRIPTION
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> FEDEX
> Overview of Project
>
>
>
>
> FedEx customers from Malaysia, Singapore, Australia & New Zealand will
> contact via phone, e-mail and fax with the following types of enquiries:
>
> 1. Schedule document and package pickups
>
> 2. Track shipments
>
> 3. Check freight charges
>
> 4. Billing enquiries
>
> 5. Order supplies
>
> 6. Request custom declaration forms
>
> 7. Complaint (Service, Charges, General)
>
>
> Operation Hours
>
>
>
>
> · 24/7
> Countries Supported
>
>
> · Malaysia
>
> · Singapore
>
> · Australia
>
> · New Zealand
>
>
> Working Hours
>
>
>
>
> · 48 hrs a week.
>
> · The CSRs adhere to the public holidays of the country they serve.
> If the CSR is hired for the Singapore team, they follow the public holidays
> under Singapore.
>
>
> Scope of Work
>
>
>
>
> · To answer all customer interactions by phone on FedEx related
> enquiries, product features, and to ensure Departmental KPIs are
> met/achieved, or performance exceeding the monthly goals.
>
> · Answers all customer interactions on a timely basis, takes
> accurate information, route to relevant parties if necessary for resolution,
> and to ensure timely response to the customers.
>
> · Recognizes customer problems and resolves it to customers’
> satisfaction directly or through transfer to proper unit for resolution.
>
> · To feedback / escalate any urgent / critical issues or problems to
> management on a timely basis.
>
> · To assist on outbound calls and any ad hoc call project.
>
> · To assume any other duties assigned by the management.
>
>
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>
>
>
>
> PROFILE
>
>
>
>
>
>
>
> Team
>
>
>
> FEDEX
>
>
>
> ASSESMENT
>
>
> Qualification
>
>
>
>
> · High school graduate/Certificate/Diploma/Degree
>
>
>
>
>
> · Review of certificate
>
> Working Experience
>
>
>
>
>
> · 1-2 years working experience in the service industry, transport
> industry, hospitality industry or air express industry if not a
> degree/diploma holder
>
> · Experience in a contact center will be highly considered
>
>
>
>
>
> · Review CV/Interview
> Language
>
>
>
> Written/ Verbal
> q An excellent command of spoken/written English.
>
> Remarks:
>
> Will be supporting customers from Australia, New Zealand, Singapore and
> Malaysia
>
>
>
>
>
> · Verbal:
> Observation during interview
>
>
>
> · Written:
> COMPSY Assessment
> Keyboard Skills
>
>
>
>
> · Minimum typing speed of 15 words per minute
>
> · Ability to navigate the internet to source for information and
> knowledge
>
>
>
>
>
>
>
> · Assessment during interview
> Soft Skills
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> · Communication
>
> q Ability to communicate clearly
>
> q Strong listening skills, displays patience and good comprehension
>
> q Will need to have a high degree of tact and confidence when dealing
> with customers over the telephone.
>
>
>
> · Customer service
>
> q Courteous and polite at all times
>
> q Possess strong customer service skills and good problem solving
> abilities.
>
>
>
>
>
> · COMPSY Assessment
>
> · Observation during interview
>
>
>
>
>
>
>
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>
> ---------------------------------
> Do you Yahoo!?
> Yahoo! Small Business - Try our new resources site!

Send instant messages to your online friends http://uk.messenger.yahoo.com

__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com

Hi Michelle,

Can I get more information on this tN? Location etc.

Thanks,
Cesarina

Quoting michelle lee :

> Hi there,
>
> I'm Michelle Lee, VP External Relations of AIESEC in Malaysia. I'm looking
> for a suitable SN for a my TN. The form has not been keyed in to the system
> yet but below is the Job Description. Is Gallagher, Emily
> (SN-In-US-MI-2005-1427) still available?
>
> Regards,
> Michelle
> AIESEC in Malaysia
>
>
>
>
> JOB DESCRIPTION
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> FEDEX
> Overview of Project
>
>
>
>
> FedEx customers from Malaysia, Singapore, Australia & New Zealand will
> contact via phone, e-mail and fax with the following types of enquiries:
>
> 1. Schedule document and package pickups
>
> 2. Track shipments
>
> 3. Check freight charges
>
> 4. Billing enquiries
>
> 5. Order supplies
>
> 6. Request custom declaration forms
>
> 7. Complaint (Service, Charges, General)
>
>
> Operation Hours
>
>
>
>
> · 24/7
> Countries Supported
>
>
> · Malaysia
>
> · Singapore
>
> · Australia
>
> · New Zealand
>
>
> Working Hours
>
>
>
>
> · 48 hrs a week.
>
> · The CSRs adhere to the public holidays of the country they serve.
> If the CSR is hired for the Singapore team, they follow the public holidays
> under Singapore.
>
>
> Scope of Work
>
>
>
>
> · To answer all customer interactions by phone on FedEx related
> enquiries, product features, and to ensure Departmental KPIs are
> met/achieved, or performance exceeding the monthly goals.
>
> · Answers all customer interactions on a timely basis, takes
> accurate information, route to relevant parties if necessary for resolution,
> and to ensure timely response to the customers.
>
> · Recognizes customer problems and resolves it to customers’
> satisfaction directly or through transfer to proper unit for resolution.
>
> · To feedback / escalate any urgent / critical issues or problems to
> management on a timely basis.
>
> · To assist on outbound calls and any ad hoc call project.
>
> · To assume any other duties assigned by the management.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
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>
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>
>
>
>
>
>
>
> PROFILE
>
>
>
>
>
>
>
> Team
>
>
>
> FEDEX
>
>
>
> ASSESMENT
>
>
> Qualification
>
>
>
>
> · High school graduate/Certificate/Diploma/Degree
>
>
>
>
>
> · Review of certificate
>
> Working Experience
>
>
>
>
>
> · 1-2 years working experience in the service industry, transport
> industry, hospitality industry or air express industry if not a
> degree/diploma holder
>
> · Experience in a contact center will be highly considered
>
>
>
>
>
> · Review CV/Interview
> Language
>
>
>
> Written/ Verbal
> q An excellent command of spoken/written English.
>
> Remarks:
>
> Will be supporting customers from Australia, New Zealand, Singapore and
> Malaysia
>
>
>
>
>
> · Verbal:
> Observation during interview
>
>
>
> · Written:
> COMPSY Assessment
> Keyboard Skills
>
>
>
>
> · Minimum typing speed of 15 words per minute
>
> · Ability to navigate the internet to source for information and
> knowledge
>
>
>
>
>
>
>
> · Assessment during interview
> Soft Skills
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> · Communication
>
> q Ability to communicate clearly
>
> q Strong listening skills, displays patience and good comprehension
>
> q Will need to have a high degree of tact and confidence when dealing
> with customers over the telephone.
>
>
>
> · Customer service
>
> q Courteous and polite at all times
>
> q Possess strong customer service skills and good problem solving
> abilities.
>
>
>
>
>
> · COMPSY Assessment
>
> · Observation during interview
>
>
>
>
>
>
>
>
>
>
>
>
>
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>
>
>
>
>
> ---------------------------------
> Do you Yahoo!?
> Yahoo! Small Business - Try our new resources site!

Hey Michelle

I will talk to Hector about that and let you know as soon as
possible!!

Anson
VP Culture
AIESEC Buffalo

Quoting michelle lee :

> Hi there,
>
> I'm Michelle Lee, VP External Relations of AIESEC in Malaysia. I'm
> looking for a suitable SN for a my TN. The form has not been keyed in
> to the system yet but below is the Job Description. Is Rivera, Hector
> (SN-In-US-BF-2004-1257) still available?
>
> Regards,
> Michelle
> AIESEC in Malaysia
>
>
>
>
> JOB DESCRIPTION
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> FEDEX
> Overview of Project
>
>
>
>
> FedEx customers from Malaysia, Singapore, Australia & New Zealand
> will contact via phone, e-mail and fax with the following types of
> enquiries:
>
> 1. Schedule document and package pickups
>
> 2. Track shipments
>
> 3. Check freight charges
>
> 4. Billing enquiries
>
> 5. Order supplies
>
> 6. Request custom declaration forms
>
> 7. Complaint (Service, Charges, General)
>
>
> Operation Hours
>
>
>
>
> · 24/7
> Countries Supported
>
>
> · Malaysia
>
> · Singapore
>
> · Australia
>
> · New Zealand
>
>
> Working Hours
>
>
>
>
> · 48 hrs a week.
>
> · The CSRs adhere to the public holidays of the country they
> serve. If the CSR is hired for the Singapore team, they follow the
> public holidays under Singapore.
>
>
> Scope of Work
>
>
>
>
> · To answer all customer interactions by phone on FedEx
> related enquiries, product features, and to ensure Departmental KPIs
> are met/achieved, or performance exceeding the monthly goals.
>
> · Answers all customer interactions on a timely basis, takes
> accurate information, route to relevant parties if necessary for
> resolution, and to ensure timely response to the customers.
>
> · Recognizes customer problems and resolves it to customers’
> satisfaction directly or through transfer to proper unit for
> resolution.
>
> · To feedback / escalate any urgent / critical issues or
> problems to management on a timely basis.
>
> · To assist on outbound calls and any ad hoc call project.
>
> · To assume any other duties assigned by the management.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
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>
>
>
>
>
>
>
>
>
>
> PROFILE
>
>
>
>
>
>
>
> Team
>
>
>
> FEDEX
>
>
>
> ASSESMENT
>
>
> Qualification
>
>
>
>
> · High school graduate/Certificate/Diploma/Degree
>
>
>
>
>
> · Review of certificate
>
> Working Experience
>
>
>
>
>
> · 1-2 years working experience in the service industry,
> transport industry, hospitality industry or air express industry if
> not a degree/diploma holder
>
> · Experience in a contact center will be highly considered
>
>
>
>
>
> · Review CV/Interview
> Language
>
>
>
> Written/ Verbal
> q An excellent command of spoken/written English.
>
> Remarks:
>
> Will be supporting customers from Australia, New Zealand, Singapore
> and Malaysia
>
>
>
>
>
> · Verbal:
> Observation during interview
>
>
>
> · Written:
> COMPSY Assessment
> Keyboard Skills
>
>
>
>
> · Minimum typing speed of 15 words per minute
>
> · Ability to navigate the internet to source for information
> and knowledge
>
>
>
>
>
>
>
> · Assessment during interview
> Soft Skills
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> · Communication
>
> q Ability to communicate clearly
>
> q Strong listening skills, displays patience and good
> comprehension
>
> q Will need to have a high degree of tact and confidence when
> dealing with customers over the telephone.
>
>
>
> · Customer service
>
> q Courteous and polite at all times
>
> q Possess strong customer service skills and good problem
> solving abilities.
>
>
>
>
>
> · COMPSY Assessment
>
> · Observation during interview
>
>
>
>
>
>
>
>
>
>
>
>
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>
>
> ---------------------------------
> Do you Yahoo!?
> Yahoo! Small Business - Try our new resources site!

Dear all,

I've received a mail from an ex-trainee in Singapore who's had to
leave prematurely but is now looking to perhaps continue his
traineeship here in Malaysia.
If any of you have an opening for a traineeship, I guess he's open to
any kind?!, then please don't hesitate to send him a mail okay... see
below for more details from Sven himself.

Hope you can help out... Rgds
Rolf, the Dane...

---------- Forwarded message ----------
From: Sven Hochreiter <Sven.Hochreiter@...>
Date: Wed, 30 Mar 2005 11:09:44 +0200 (MEST)
Subject: Help needed
To: rolfdixon@...


Hello Rolf,

Diana kindly gave me your email address (we are in the same AIESEC LC in the
Germany). I write you regarding following issue. I waited the last three
months in Singapore for the approval of my working permit. Unfortunately,
both the application and my Social Visit Pass (stay permit) are rejected and
I have to leave Singapore within the next 14 days. As I don't want to go
back to Germany by now, I intend to go to Malaysia (KL) in order to find a
new traineeship for about 6 month.
At the moment I'm searching for some (company) contacts in KL. I was
wondering if you know any companies with open positions in KL or if you
could refer me to anybody else.

I would be really glad for any tip.
We'll see us in KL as I come to Malaysia in likely 10 days.

Thanks in advance

See you

Sven

--
Sven Hochreiter

Mobile:
+65 9694 9405

Address:
1 Jurong East Street 32
#13-04, The Mayfair
Singapore 609477

Handyrechnung zu hoch? Tipp: SMS und MMS mit GMX
Seien Sie so frei: Alle Infos unter http://www.gmx.net/de/go/freesms

Some of my friends have managed to meet a few nice ones off this thing (here is
the place they told me: http://www.findher.info/odiwt , but what do you guys
reckon? Myself, I actually think it is pretty awesome from what I've seen, and
Im considering getting on there later on this evening. If you don't know what it
is, basically its like a matchingplace, but has     few added things I noticed.
Stuff like messenger, vidchat, picsrate, etc. Best part is you can talk to ppl
on vidchat even if you don't have it enabled yourself.

Damn, it has sure been a while... I just realized today that it's been 12 months
since I last went  out with a special lady, but I am pretty happy to       be
heading out tonight. I've had a bit of trouble finding any decent women lately
so I joined up at this place about 2 weeks ago
http://www.meetyourpartner.info/fofi . So far been doing pretty well, just
chatting to a few girls near me on Webcam and via the mail system on the place,
but this is the first one I've lined up. So anyway, wish me luck guys!

Thought i would share something with ya'll. Great fun and it does actually work.
Met my girl on here, http://www.joinusherenow.info/mwze and so far it's been the
best year of my life ever! Wish you all the same happiness.